Effective January 15, 2024 at 12AM EST, the rewards program for LOCAL PUBLIC EATERY is The LPE League (hereinafter, the “Rewards Program”). The Rewards Program operates under this agreement, the Terms and Conditions (the “Rewards Program Rules”) and apply to any access to and/or participation in the LPE League Rewards Program which is operated by LOCAL PUBLIC EATERY (the “Company”). The LPE League Rewards Program terms govern LOCAL PUBLIC EATERY’S relationship with members of the Rewards Program (collectively, “Rewards Program Members,” and individually, a “Rewards Program Member,” “Member,” or “you”), including how Members manage their accounts, achieve tier status, earn and redeem Rewards Program points (“Points”) with participating locations (each a “Participating Location”).
By opening a Rewards Program membership account (“Account” or “Membership Account”) or by using your Membership Account to receive and redeem benefits of the Rewards Program, including without limitation, Rewards Program Points, you agree that:
- You have read and accept the Rewards Program Rules; and you have read and accept the Website Terms of Use which are incorporated by reference herein; and
- You consent to the collection, use and disclosure of your personal data by the Company, the Rewards Program and Participating
- Locations, and their authorized third-party agents and licensees in accordance with the Company’s Privacy Policy.
These Rewards Program Rules are a legal and binding agreement between you and LOCAL PUBLIC EATERY, governing your use of the Rewards Program and LOCAL PUBLIC EATERY website (the “website”), which include their information, services, benefits and features. If you do not wish to be bound by these Rewards Program Rules, do not open a Membership Account or use the LOCAL PUBLIC EATERY website.
All Rewards Program benefits, offers, rewards and services are subject to availability and may be changed by the Company at any time without notice. The Company may terminate the Rewards Program, in whole or in part, with three (3) months’ advance notice to all active Rewards Members. At the Company’s sole discretion, the Company may choose to substitute a similar rewards program for the Rewards Program at any time immediately upon notice to active Rewards Members. If the Rewards Program is terminated, all unredeemed Points will be forfeited without any obligation or liability, and no Reward claims will be honoured after the conclusion of the notice period.
Except as otherwise expressly prohibited or limited by applicable laws, Company may at any time amend, modify or supplement these Program Rules, the structure for earning and redeeming Rewards (as defined below), Rewards or other Rewards Program benefits, offers and features, with or without notice, even though such changes may affect the value of Points, or the ability to obtain certain Rewards (collectively, “Program Rule Changes”). Any Program Rule Changes will be posted on this page. “Rewards” means any and all rewards earned by Members in connection with the Rewards Program, including without limitation Reward Redemptions. Rewards Members are responsible for remaining knowledgeable of the Program Rules and any Program Rule Changes. Your continued participation in the Rewards Program will constitute your acceptance of any such Program Rule Changes.
1. JOINING THE REWARDS PROGRAM
- 1.1 Eligibility Membership in the Rewards Program is free and available to any individual who: (a) possesses the legal authority to agree to the Rewards Program Rules; (b) are at least 18 years of age at the time you enroll; (c) are a legal resident of Canada or the United States of America; (c) provides valid and accurate personal information when enrolling in the Rewards Program, including first and last name, email address and phone number; (d) is not already a member of the Rewards Program (i.e. does not already have a Member Account) and has not previously been terminated from the Rewards Program; and (e) is a human being. No corporations, limited liability companies, partnerships or other legal entities can participate in the Rewards Program. It is fraudulent for any individual or company, association or group to direct, encourage or allow individuals to use a single Rewards Account for the purpose of accumulated Points and/or Rewards for combined use.
- 1.1.1. Members are responsible for reading and understanding the Rewards Program Rules, Account details, and other communications from the Company about the Rewards Program to understand their rights, responsibilities, and status in the Rewards Program. If a Member has any questions about the Rewards Program or Rewards Program Rules, the Member should contact Program Support at rewards@localpubliceatery.com.
- 1.1.2. Members are responsible for reading the Company’s Privacy Policy in order to understand how the Company collects, uses and discloses the Member’s data.
- 1.2 Enrollment An individual may apply to enroll in the Rewards Program by fully and accurately completing a sign-up form on the Rewards Program website, at a Participating Location or through another enrollment channel. The Company may deny membership in the Rewards Program to any applicant in its sole discretion and without written notice.Only individuals are eligible for Rewards Program membership, and each individual may maintain one Membership Account only. All Rewards Program Accounts are individual Accounts and no joint Accounts are permitted. Rewards Program Accounts and benefits are non-transferrable and may not be sold or assigned to anyone else.A Member may not have one or more duplicate Accounts under the Rewards Program at any time.
- 1.2.1. If more than one Rewards Program Membership Account is assigned to an individual for the Rewards Program, they will only receive Points for one Membership Account. Duplicate Membership Accounts may be cancelled without notice.
- 1.2.2. A Member with individual Membership Accounts in the Rewards Program will not be able to link these Accounts, transfer points across Accounts, or have Tier Status.
- 1.3 Personal Profile Information provided by a Member will be maintained in a personal preference profile with the Membership Account. All information provided by a Member in their personal profile must be valid and accurate and must be kept current.
- 1.3.1. A Member may change their address by changing their information on the Account Profile on the Rewards Program website.
- 1.3.2. Name changes to a Membership Account must include supporting legal documentation, signature, date and Membership Number.
- 1.3.3. The information a Member provides to the Company when completing the Rewards Program sign-up form and redeeming Points is processed in accordance with the Company’s Privacy Policy. Communication of relevant information is required to administer the Rewards Program and provide each Member with the opportunity to maximize the benefits of Membership. The Rewards Program will only disclose Member information to the Company, person(s) authorized by the Member; franchisees; fulfillment vendors; email service providers and mail houses that process mail for such entities; Authorized Licensees; and marketing companies that provide services to the Company. Member information will only be disclosed for one or more of the following purposes: (1) in order to better service the Membership Account and the Member’s preferences by keeping the Member informed of Account status and activities through printed or electronic summaries; (2) to assess a Member’s entitlement to benefits; (3) to offer a Member additional products and services; and/or (4) to send periodic satisfaction or market research surveys. In choosing to become a Rewards Program Member, the Member consents to receive all the types of information described above, but the Member will be given the opportunity to define and modify mailing and other communication preferences.
- 1.4. Membership Communications Rewards Program Members will receive The LPE League Rewards Program transactional, informational and promotional communication. All Rewards Program communication will be sent to a Member’s email address currently provided in the Member’s Account. Members must keep their email valid and current. Neither the Company nor the Rewards Program shall have any responsibility for misdirected or lost email or any consequences thereof.Members will receive periodic Points balance reports by email, provided there has been a transaction on the Account since the last Points balance report and the Member provided the Company with the appropriate permission to contact the Member via email.The Company may also send Members promotions, offers and other communications from time to time. A Member can review their Points balance, transaction history and available rewards, if any, an updated personal details and preferences in the Account Profile on the Rewards Program website. A Membership phone number or email and password are required to access the website.
2. EARNING REWARDS
- 2.1. Benefits All Rewards Program Rewards, benefits, offers and services are promotional, have no cash value and cannot be redeemed for cash, are subject to availability and may be changed at any time without notice.By accepting any Rewards Program benefits, offers or services, including any Points or Rewards, a Rewards Member acknowledges that they are eligible to receive such benefits, offers or services, including without any limitations, Points or Rewards, under applicable laws, gift policies and incentive policies. Each Rewards Member must notify the Company if they are not eligible to receive any Rewards Program benefits, offers or services at any time.Rewards Program Points, Rewards and other benefits may not be sold, transferred or bartered. Any attempt of such act will be void and confiscated immediately. The Company may refuse to honour any Points, Rewards or Member benefits which the Company believes may have been sold, transferred or bartered.
- 2.1.1. By accumulating and exchanging seven thousand five hundred (7,500) Points in a Rewards Member’s Account, they can redeem a twenty five dollar ($25) credit off their next in-store purchase at a participating LOCAL PUBLIC EATERY restaurant. They may also continue accumulating Points towards another Reward.
- 2.1.2. By accumulating and exchanging fifteen thousand (15,000) Points in a Rewards Member’s Account, they can redeem a seventy five dollar ($75) credit off their next in-store purchase at a participating LOCAL PUBLIC EATERY restaurant. They may also continue accumulating Points towards another Reward.
- 2.1.3. Rewards Program Members will earn a bonus Free Starter after their first check-in and transactional visit at a participating LOCAL PUBLIC EATERY restaurant. The maximum value is twenty one dollars ($21) and will only be applied to a single starter in one transaction.
- 2.1.4. Rewards Program Members will earn a bonus two thousand five hundred (2,500) Points after their second check-in and transactional visit at a participating LOCAL PUBLIC EATERY restaurant.
- 2.2. Earning Points Members may earn Points for eligible charges at a Participating Location. The accumulation of Points is subject to the Program Rules. Each Rewards Program Member is responsible for reading the Program Rules, newsletters and Account communication in order to understand their rights, responsibilities and status in the Rewards Program, as well as the structure for earning Rewards.Excluding special promotions or incentives, Rewards Members will earn ten (10) Points for each Canadian or US dollar spent, that is paid for by the Rewards Member on Qualifying Charges of food and drink at participating LOCAL PUBLIC EATERY restaurants, excluding tax, any fees and gratuity. Rewards Members will earn and receive points toward Rewards by entering the barcode on the receipt from their purchase in their Account (under Collect Points) within seven (7) days of their purchase. Rewards Points cannot be earned retroactively. Rewards Members will not earn Points toward an earned Reward if they spend less than a total of $1 in one transaction at a participating LOCAL PUBLIC EATERY. Rewards Members can only submit for or collect points from one (1) receipt per two (2) hour period.Rewards Members will also earn one thousand and five hundred (1,500) Bonus Points for every referred Rewards Member who enrolls in the program using the Rewards Member’s referral code, and completes at least one (1) transactional visit by earning their first Point at a participating LOCAL PUBLIC EATERY restaurant.
Non-Qualifying charges include complimentary services, Rewards redemptions, voucher redemptions, the purchase of gift cards, taxes, gratuity and third-party delivery and takeout platform orders.
A Rewards Program Member can earn Points for eligible events and reservations if they are a Rewards Member prior to the event or reservation date.
No other person except the Rewards Member may earn Points on Qualifying Charges. If a bill is shared by two Rewards Program Members, only one will be awarded Rewards Program Points.
- 2.3. Purchasing PointsRewards Members may not purchase Points from another Rewards Member.
- 2.4. Transferring and Selling Points No points will be transferred between accounts, and Members are prohibited from bartering or selling Points for cash or other considerations.
- 2.5. Points Expiry Members must remain active in the Rewards Program to retain Points they accumulate. If a Member Account is inactive for three hundred sixty five (365) days that Member Account will forfeit all accumulated Points. Members can remain active in the Rewards Program and retain accumulated Points by earning Points in the Rewards Program at least once every three hundred sixty five (365) days. If a member does not maintain an active status for three (3) consecutive years, the Member’s Account may be deactivated. Once Points are forfeited, the Points cannot be reinstated, but a Member can earn new Points, unless that Member’s Account has been deactivated.
3. REDEEMING POINTS
- 3.1. A Rewards Member may redeem full or partial Points to obtain various benefits (“Award Redemption”) at a participating LOCAL PUBLIC EATERY restaurant including, without limitation, credits, discounts, complimentary food and other service and merchandise.
- 3.1.1. Points and Rewards Redemptions may not be exchanged or redeemed by a Rewards Member for cash or gift cards.
- 3.1.2. Unless otherwise noted, Reward Redemptions are valid only for use by the Member from whose Account the Reward Redemption was processed for and are not transferrable.
- 3.1.3. Reward Redemptions believed to have been transferred, exchanged, sold, bartered or fraudulently issued will be void and not honoured.
- 3.2. Rewards Members may only redeem one (1) Reward per visit at a participating LOCAL PUBLIC EATERY restaurant regardless of the number of Rewards they have earned in their Rewards Account. A Reward may also not be combined with any other offer, discount, voucher or coupon.
- 3.3. Each Reward, benefit and promotional offer will have a unique valid period of time. Once the valid period of time has expired, the Rewards Member will no longer have access to the Reward, benefit and promotional offer if unused, and will not receive Points, credit, cash or any other exchange in lieu of the expired Reward, benefit or promotional offer. Rewards Members can determine when Rewards, benefits and promotional offers through their Account Page.
- 3.3.1. A Rewards Credit will be valid for six (6) months from the date the Points are exchanged to redeem the offer.
- 3.3.2. A Rewards Free Starter will be valid for seven (7) days from the Rewards Member’s first transactional visit at a participating LOCAL PUBLIC EATERY restaurant after enrolling in the Rewards Program.
- 3.3.3. A Rewards Birthday Offer will be valid any time during the Rewards Member’s month of birthday, as long as the offer requirements are met in booking a reservation with eight (8) guests total or more.
4. PARTICIPATING LOCATIONS
The following locations are participating in the Rewards Program: LOCAL Public Eatery Gastown, Kitsilano, River District, Kamloops, Penticton, Terry Ave, Barclay, 8th Ave, Jasper Ave, South Common, Sherwood Park, Garry St, Liberty Village, Leaside, Adelaide and Lansdowne.
5. CONTENT & USE
The Website and all content, information and other materials featured, displayed, contained and available on the Website (collectively, the “Content”) are owned by LOCAL PUBLIC EATERY and originate in Canada, and are governed by and subject to the laws of the Province of British Columbia, Canada, and where applicable, Canadian federal law without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction and venue of the courts located in British Columbia, BC for any disputes arising out of this Website or the Rewards Program Rules. Notwithstanding this provision, you agree that LOCAL PUBLIC EATERY may apply for injunctive or other equitable relief in any court of competent jurisdiction.
Subject to your compliance with these Rewards Program Rules, the Company grants you a personal, non-exclusive, non-transferrable, limited right to access, use and display the Website for non-commercial purposes only. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, sell, or exploit, in whole or in part, this Rewards Program Content or Website. You agree to use the Website and the Content in accordance with these Rewards Program Rules, Website Terms of Use and all applicable laws and regulations. The Company may prohibit access, use, conduct, communications or content that we, in our sole discretion, deem to be harmful to the Website, users, the Company, the Content, or any other person or entity, or that violates these Rewards Program Rules or Website Terms of Use and/or applicable law.
- 5.1.1. Website While visiting the Website, you may not A) post, transfer or otherwise distribute information constituting or encouraging conduct that would be classified as a criminal offense or give rise to civil liability, or otherwise use the Company’s Website in a manner which is contrary to law or would serve to restrict or inhibit any other use from using or enjoying the Website; B) post or transfer any information or software which contains a virus, cancelbot, trojan horse or other harmful or disruptive content; C) post, transfer, reproduce, upload or distribute in any way, information, software or other material obtained through the Website which is protected, without obtaining permission of the owner or right holder.
- 5.1.2. Linked Websites & Independent Parties Any websites that provide links to the Company Website are operated by independent parties and not under the control of the Company. The Website and linked websites are independent to the Company. There is no agency, partnership or employee relationship of one to the other and they have no authority to bind another of the parties. Any reference describing the Website and any linked website noted as “partners” or a “partnership” is colloquial only and does not represent the legal relationship between them.
- 5.1.3. Recourse If you are dissatisfied with the Website, Website Terms of Use, Company’s Privacy Policy or with any rules, policies, guidelines or practises of the Company in operating the Website, your sole and exclusive remedy is to discontinue using the Website.
- 5.1.4. Indemnity You agree to indemnify, defend and hold the Company and their related brands and companies harmless from any and all liabilities, costs and expenses including reasonable attorneys’ fees, related to any violate of this agreement by you or users of your Account, or in connection with the use of the Website, or Internet, or the placement or transmission of any message, information, software or other materials on the Website or on the Internet by you or users of your Account.
6. ADDITIONAL CONDITIONS
A Member may cancel their membership in the Rewards Program at any time by sending written notice of cancellation to Program Support at rewards@localpubliceatery.com. All unredeemed Points and Rewards will be forfeited immediately and may not be reinstated or transferred.
The Company may cancel a Member’s accumulated Points, suspend Rewards Program benefits or cancel a Member’s Account at any time with immediate effect and without written notice, for any reason and in the Company’s sole discretion including, without limitation, if the Company believes the Member has:
- Failed to pay a bill when due to the Company.
- Acted in an inappropriate, fraudulent, abusive or hostile manner.
- Acted in a manner inconsistent with applicable laws, regulations and/or ordinances.
- Breached any of these Rewards Program Rules or the Website Terms of Use.
- Engaged in any misconduct or wrongdoing in connection with the Rewards Program including, without limitation, with respect to Points, Rewards or any other Rewards Program benefits.
Nothing contained in these Rewards Program Rules will limit the Company in the exercise of any legal or equitable rights or remedies.
- 6.1. Cancellation The Rewards Program, Points, Rewards and other benefits and services are the sole property of LOCAL PUBLIC EATERY, and are not the property of Members. On cancellation of the membership in the Rewards Program, all unredeemed Points, Rewards and other benefits and services will be forfeited and a Member will no longer be able to participate in the Rewards Program. Points, Rewards and other related benefits and services have no cash value and the Company will not compensate or pay cash for any forfeited or unused Points or Rewards.If the Company cancels a Rewards Member’s Account for any reason, the Member may not reapply for membership in the Rewards Program except in the very limited circumstances at the Company’s sole discretion, and any unauthorized Account opened in the Member’s name or identity following cancellation, as well as Points, Rewards, and other related benefits and services earned in that Account will be forfeited immediately upon discovery.If a Rewards Member cancels his/her Rewards Account, or if a Rewards Member Account becomes inactive as described in 1.8, the Member may reapply for membership in the Rewards Program at a later date, but no Rewards Points, Rewards and other related benefits and services previously forfeited will be reinstated to the Rewards Member Account and any Membership Status will not be reinstated.
- 6.2. Modification Except as otherwise expressly prohibited by applicable laws, the Company has the right to change, limit, modify or cancel the Rewards Program Rules and Rewards, with or without notice, even though such changes may affect the value of Points, or the ability to obtain certain Rewards. The Company may A) increase or decrease the number of Points required for a Reward; B) withdraw, limit, modify or cancel any Reward; C) change Rewards Program benefits and locations served by the Company, rules for earning, redeeming, retaining and forfeiting Points, or rules governing the use of Rewards. In accumulating Points, Rewards Members may not rely upon the continued availability of any Reward.
- 6.3. Termination of Program The Company may terminate the Rewards Program with three (3) months’ advance notice to all active Rewards Members. At the Company’s sole discretion, the Company may choose to substitute a similar rewards program for the Rewards Program at any time immediately upon notice to active Rewards Members. A Member may not collect Points or claim Rewards or benefits after the termination of the Rewards Program. If the Rewards Program is terminated, all unredeemed Points will be forfeited without any obligation or liability, and no Rewards claims will be honoured after the conclusion of the notice period. The Company may terminate any of the Rewards Program in whole or in part, in any jurisdiction on less than three (3) months’ notice if required to do so by applicable law.
- 6.4. The Company is not responsible for A) any loss or misdirection of, or delay in receiving, any Rewards Member application, correspondence, redemption requests, Rewards or Rewards Member benefits; B) theft or unauthorized redemption of Points or Rewards or use of a Reward; C) any errors published in relation to the Rewards Program, including, without limitation, any pricing or typographical errors, errors of description, errors regarding locations, and errors in the crediting and debiting of Points from Rewards Member Accounts. The Company reserves the right to correct, without notice, any errors.
- 6.5. All interpretations of these Rewards Member Rules regarding membership, Points, Rewards, redemption and participation are at the Company’s sole discretion, and the Company’s decisions will be final.
- 6.6. No Warranties The Website, the Content and the Rewards Program are provided on an as-is and as-available basis. LOCAL PUBLIC EATERY hereby expressly disclaims all representation and warranties of any kind, express, implied or statutory, including, without limitation, the implied warranties of title, non-infringement, accuracy, merchantability, or fitness for a particular purpose. Without limiting the foregoing, LOCAL PUBLIC EATERY does not guarantee the Website or the Content will be error-free, uninterrupted or free of viruses or other harmful components.
7. LIMITATION OF LIABILITY
In no event will LOCAL PUBLIC EATERY, JOEY RESTAURANT GROUP, its affiliates, and each of their respective employees will be liable for any direct, indirect, special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arise out of or are in any way connected with the Rewards Program, these Program Rules, the Website, or the company’s operation of the Rewards Program, whether or not LOCAL PUBLIC EATERY may have been advised that any such damages might or could occur and notwithstanding the failure of essential purpose of any remedy.
8. ENTIRE AGREEMENT The Rewards Program Rules, together with any other terms and conditions, rules, regulations or documents incorporated herein or referred to herein constitute the entire agreement between LOCAL PUBLIC EATERY and Rewards Members relating to the subject matter hereof, and superseded any prior understandings or agreements (written or oral) regarding the subject matter, and may not be amended or modified except in writing by making such amendments or modifications available on the Rewards Program website. LOCAL PUBLIC EATERY’s failure to insist upon or enforce strict performance of any provision of the Rewards Program Rules shall not be construed as a waiver of any provisions or right. If any provisions contained in the Rewards Program Rules were determined to be void, invalid or otherwise enforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions contained herein.
If you have any questions regarding the Rewards Program or the Rewards Program Rules, please contact rewards@localpubliceatery.com
